Book Icon
Book now

General Terms & Conditions

 

  • If the prices in the booking confirmation deviate from this price list, the prices listed according to the price list always apply.
  • Furthermore, in the event of non-use - without timely cancellation of beauty or vitality treatments - we have to charge 70% of the treatment price.
  • If a reservation is made (accommodation contract), the Austrian hotel contract conditions of the professional association of accommodation providers from 23.9.1981 apply as agreed.
  • You can Check In into from 3 p.m. If you arrive after 6 p.m., we ask you to notify us by telephone.
  • We ask you to have dinner between 6:30 p.m. and 8:30 p.m. at the latest.
  • Our insured garage costs € 7,- per night.

 

The Grandhotel Lienz cancellation conditions are as follows:

 

Winter - Spring - Fall

  • Cancellation free of charge is possible up to 2 days before arrival.
  • In the event of cancellation 2 days or more before arrival, 50% of the total arrangement will be charged as an empty bed fee.
  • On the day of arrival 100% of the booked arrangement.
  • Please check your arrival and departure dates carefully, because in the event of an early departure, the entire reservation time will be due for payment.

 

Summer

  • Room cancellation free of charge is possible 7 days prior to arrival.
  • Should you wish to cancel your booking after 7 days prior to arrival, a 50% penalty on the entire arrangement will be charged.
  • Should you wish to cancel your booking on the same day of your expected arrival, a 100% penalty on the entire arrangement will be charged.
  • Should you wish to check out prior the expected date of departure booked, a 100% penalty will be charged on the rest of the nights originally booked.

 

New Year`s Eve

  • Room cancellation free of charge is possible until the 30th of November.
  • Should you wish to cancel your booking after the 1st of December, a 100% penalty on the entire arrangement will be charged.
  • Should you wish to check out prior the expected date of departure booked, a 100% penalty will be charged on the rest of the nights originally booked.
  • To guarantee your booking, we kindly ask you to transfer a deposit of €500.00 to our bank account until 28 days before arrival.
  • Our Bank Details:
    DolomitenBank Osttirol Westkärnten eG
    IBAN: AT62 4073 0000 0001 6330
    BIC: OVLIAT21

 

 

Travel cancellation insurance

If you want to be on the safe side and start your vacation trip carefree, we can offer you travel cancellation insurance. Simply calculate the premium and book it directly.

 

Dog boarding
We charge €29,- per day for dogs (without food). Unfortunately, we cannot allow you to take your four-legged friend into the restaurant or the wellness area.

 

Tourist tax
€2.00 per person per day. Children up to 14 years do not pay any tourist tax.

 

Payment terms:
Cash payment in Euro, Debit Cards
Credit cards: Mastercard, VISA,  Diners

Your Vacation in East Tyrol

Winterurlaub Osttirol

Winter-Wonderland

Untouched landscapes and snow-covered mountains guarantee dreamy days of rest and relaxation away from mass tourism.

Winter Activities

Ausflüge Osttirol

Attractions

East Tyrol offers a multitude of interesting excursion destinations and sights. Culture enthusiasts and nature lovers will enjoy their time in East Tyrol.

Attractions

Kultururlaub Osttirol

From Romans & Counts

Traditions and customs are very important in East Tyrol. A cultural and historical tour through the city of the sun is worthwhile.

Culture Holiday

You must allow cookies of the following categories to view this content: Features Change cookie settings

We use cookies
To ensure this website is correctly displayed, we use the help of cookies. Some are required for website functionality, while others allow us to collect anonymous user statistics. For more detailed information, please read our privacy policy.
I allow cookies for the following purposes:
Save