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Spa Etiquette

In the Grandhotel Lienz Spa, tranquility and relaxation are essential to ensure an environment dedicated to well-being in which body, mind and soul can regain balance and harmony.

Are there certain rules of behavior?

In principle we rely on the mutual respect of our guests.

Wellness Area

Throughout the wellness area, we ask our kind customers to respect the right to quiet and turn off all mobile phones. Please remember that  smoking is prohibited in this realm of well-being and health.

Relaxation Area

For an experience of optimal well-being, it is advisable to arrive in the spa well in advance of your treatment so that you can familiarize yourself with the environment and hydrate yourself with our herbal teas in order to enjoy the full beneficial effects of the treatments. At the end of your program, our relaxation area is the ideal place to unwind and enjoy a few moments of tranquility and harmony.

Health

The Grandhotel Lienz attaches great importance to the well-being of its guests. In order to advise you on a specific treatment or to agree on a tailor-made program, please contact us in advance about allergies, health problems or injuries.

Recommendations

Take advantage of the experience of our specialized Wellness & Beauty Therapists. Express your wishes and expectations and let us advise you. Together we will develop a personalized ritual and find the ideal wellness program or package for you!

Purchase of Cosmetic Products

At the end of your stay, if you wish, our staff will be happy to put together a home care program for you, so that you can continue to use your favorite products. Of course these products are also a great gift idea!

The best gift for us instead is to know that you are here at ease.

We sincerely wish you a relaxing wellness holiday!

Reservation & Cancellations

You can book your treatments directly at the reception of the Spa – we are at your disposal to answer your questions and provide recommendations. In addition, your room phone is provided with a specific key that will put you directly in communication with the Spa reception.

We advise you to reserve your treatments in advance, preferably at the time of making your room reservation. In this way we can guarantee the availability of treatments in the days and times you prefer.

The appointments booked for the treatments are reserved specially for you at the desired time.

We trust in your understanding if, due to a short-term cancellation, the amount related to the booked treatment must still be charged.

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