General Conditions

Valid from: December 2017

Should the prices in the booking confirmation differ from those in the price list, then the prices in the price list are always valid.

If you fail to show up for booked beauty or wellness treatments without cancelling on time, then we will charge 70 % of the price of the treatment.

The cost of garage is 9,- Euro per night

When a reservation is made (a contract of accommodation) the Austrian Hotel Association contract conditions from the 23/09/1981 are legally applicable.

Grandhotel Lienz Canellation policies:

Room cancelation are possible 48hrs prior to arrival, a 50% penalty on the entire arrangement will be charged.
Should you wish to cancel you booking on the same day of your expected arrival, a 100% penalty on the entire arrangement will be charged.

Please check your arrival and departure dates carefully as you will be charged for the full reserved period even on early departure.

Rooms are available from 15:00. If you are likely to arrive after 18:00 we ask you to let us know by giving us a call.

We kindly ask that you take your evening meal between 18:30 and 20:30.

Travel cancellation insurance

We recommend that you take out travel cancellation insurance to give yourself peace of mind. We will happily offer you travel cancellation insurance, just visit this website or ask us.

For dogs we charge € 25 per night (without food). Unfortunately we cannot allow you to take your four-legged friends into the restaurants, wellness area or romantic garden.

Visitor’s Tax

€2,00 per person in winter, per night, all year round. Children up to 14 don’t have to pay the visitor’s tax.

Payment Conditions:

Cash payment in Euros is possible. You can also pay with Visa, Eurocard, Diners and American Express.