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Cancellation Policy

Our Cancellation Policy is as follows:
A free cancellation is possible until 2 days before arrival. 
If you cancel within 2 days prior to arrival 50% of your complete stay will be charged as an empty-bed fee.
On the day of arrival, 100% of the booked stay will be charged.
If you arrive and choose to leave earlier than planned, we will also charge you 100% of the remaining stay.

**For Bookings from 23.12.2017 until 6.1.2018**
A free cancellation is possible until 30.11.2017
If you cancel after the 30.11.2017 100% of your complete stay will be charged as an empty-bed fee. If you arrive and choose to leave earlier than planned, we will also charge you 100% of the remaining stay.

We recommend that you look into a Travel Insurance. 
http://hotel.europaeische.at/plus?AGN=10013908

IN ORDER TO GUARANTEE YOUR BOOKING, WE REQUEST A DEPOSIT OF €500,00 28 DAYS BEFORE ARRIVAL. EITHER VIA CREDIT CARD OR BANK TRANSFER:

Our Bank Details:
DolomitenBank Osttirol Westkärnten eG
IBAN: AT62 4073 0000 0001 6330
BIC: OVLIAT21

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